Service gør en forskel
Mandag, 15. juni 2009 kl. 15:16 | Af peter hermanns
Omhandlende emner: Proces - Kunder, Produkt - Kunder, Strategi - Kunder
Stem på idéen
Som en part i en krisesituation, så er det vigtigt at få budskabet ud til kunden.
1. Besøg kunden og få forståelse for kundens behov.
2. Personlig kontakt er vigtigt, så kunden føler, at du gør en forskel.
3. Brug iøvrigt dit netværk til at optimere din virksomhed over for kunden og til at komme i kontakt med kunden.
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