Procesudvikling uden organisatoriske bindinger
Mandag, 15. juni 2009 kl. 15:03 | Af Esben_Kolind_Laustrup
Omhandlende emner: Proces - Kunder
Stem på idéen
Intern procesudvikling resulterer ofte i siloløsninger. Kunden derimod kender ikke de organisatoriske funktioner, og hun vil derfor automatisk tænke på tværs af siloer, når hun genererer optimeringsforslag.
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Gør al offentlig transport gratis - øg på den måde bevægeligheden og nedsæt privatbilismen.
Lav hver måned et portræt af en person i virksomheden, som har gjort sig bemærket som idémager for at fremme kulturen for ideudvikling. Portrætter skal inkludere personens idéer og hvad personen...
Ud fra et konkret produkt. Sæt en intern konkurrence igang for at forbedre produktet og dermed øge salget. Det er væsentligt at vinderne bliver synliggjort og belønnet i processen.
Kommentarer (47)
Kan brugerinddragelsen overskride afdelinger og faggrænser?
Det jeg skrev i emnet kom ikke med: Ja, kunden tænker ikke siloer men møder sikkert siloer i sin kontakt med virksomheden.
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