5 medarbejder spørgsmål til produktet
Mandag, 15. juni 2009 kl. 15:41 | Af Christiane
Omhandlende emner: Proces - Medarbejdere
Stem på idéen
Indfør spørgsmålet "men hvorfor?" i alle dele af virksomhedens processer for at afdække problemer før brugeren har produktet i hånden. Lad en gruppe medarbejder fra andre afdelinger stille kritiske spørgsmål som om de var "end users". F.eks. "men hvorfor har produktet så mange funktioner?", "men hvorfor er det så tungt, når jeg skal bruge det på farten?", "men hvordan kan jeg bruge det når mine behov ligger et helt andet sted?".
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